Processes in studies and teaching
Processes in studies and teaching
An important pillar of quality assurance and development is ensuring regulated, transparent and goal-oriented processes within the OVGU, e.g. when introducing new study programs or conducting course evaluations. The basic steps required to regulate the processes are bundled in process management: This primarily includes the identification, design, documentation and provision of key processes in the area of studies and teaching. This ensures that all those involved are transparently informed about work processes, i.e. each person knows which tasks, rights and duties they assume in the course of a particular process and when. In addition, the overall context of quality assurance at OVGU and its sub-processes are made visible. Improvements can be implemented quickly thanks to the clear regulations, so that continuous quality development is guaranteed. The documentation and preparation of processes in a comprehensive process management system results in the following advantages:
- Safeguarding and transparent processing of organizational knowledge
- Faster induction of new employees
- shorter set-up times for non-routine processes and less consulting work
- Cross-departmental understanding of processes
- Identification and utilization of own strengths
- Basis for discussion and tool for further development of processes.
Below you will find an overview of the most important processes for quality in teaching and learning.
From the OVGU internal network, you can click on the heading to go directly to the description of the respective process (currently available for the seven most important processes).
The complete collection of the processes mentioned here can be found in the OVGU process portal or the process manual (German only and only accessible from the OVGU network). We recommend downloading the complete process manual for easy reference for your records.
Quality development system
01.01 Review QES
01.02 Further develop QES
Study programs: Basic processes
02.01 Introduce study program
03.01 Adopt study documents
03.02 Publish study documents and information
05.01 Change study program
06.01 Closing a study program
Quality assurance in the study program
04.04 Implementing and evaluating measures
04.05.01 Quality cycle report - quality loop
04.05.02 Quality cycle report - accreditation decision
04.06 Exclude study program from QES
04.07 Complaints procedure Accreditation decision
Quality dialogs (study program discussion SGG & study program conference SGK)
04.01.01 SGG topic planning
04.01.02 Conduct study program discussion
04.01.03 Documenting the study program discussion
04.02 Periodic discussion
04.03.01 SGK topic planning
04.03.02 Conduct study program conference
04.03.03 Document study program conference
Teaching evaluation (LVE; except FME and FWW)
07.01.01 Select LVE and period
07.01.02 Plan teaching evaluation
07.01.03 Conduct teaching evaluation
07.01.04 Evaluate LVE
